Contact Us

Customer Service
Toll Free: 844.529.3757 (TTY: 711)*
Fax: 844.529.3759

Toll Free: 844.908.0051 (TTY: 711)*

Company Headquarters
1400 E. Michigan Ave
Lansing, MI 48912

Telephone lines are open 8 a.m. to 8 p.m., seven days a week. You may reach a messaging service on weekends from April 1 to September 30 and holidays. Please leave a message, and your call will be returned the next business day.

Mailing address and phone number for written customer service, appeals and grievances requests:

Physicians Health Plan
PO Box 7119
Troy, MI 48007

844.529.3757 (TTY: 711)

Interested in Learning More About a Sparrow Advantage (HMO-POS) Plan?

Talk with a Licensed Medicare Advisor

Talk with a Licensed
Medicare Advisor

Discuss your options with a local, licensed Sparrow Advantage Medicare advisor.

Attend a FREE Medicare Seminar

Attend a FREE
Medicare Seminar

Learn more about Sparrow Advantage plans at one of our FREE Medicare seminars.

Request Your FREE Information Kit

Request Your FREE
Information Kit

Download your FREE Medicare Information Kit or request a physical copy in the mail.

Schedule a Personal Consultation

Schedule a
Personal Consultation

Get all your questions answered in a one-on-one appointment with a licensed Medicare advisor.

COVID-19 vaccinations for those 65 years of age and older are available through Michigan local health departments.
Visit the Michigan Coronavirus Vaccine information web page for a list of health departments offering the vaccine and to schedule your vaccine appointment.

Learn more about how PHP Medicare is helping members through the COVID-19 outbreak.