Important COVID-19 Information for PHP Medicare Members

PHP Medicare is monitoring the Coronavirus pandemic very closely. Aggressive federal, state, and local efforts are underway to contain spread of the virus. COVID-19 is very contagious, and can cause serious infection in some older adults. It is therefore important to stay informed to reduce your risk of infection and the risk to others in the community. As always, our highest priority is your health and well-being. We are working each day, reviewing the most recent information as it becomes available and partnering with your healthcare providers to respond to the Coronavirus. This is a rapidly evolving situation that is changing daily. The Centers for Disease Control (CDC) is continually updating its guidance for patients, and this information can be accessed online.

Helpful resources include:

Note: The following resources are hosted on an external website. Clicking on any of the following hyperlinks will open a new browser window and direct you to the Centers for Disease Control (CDC) website.

Information for Patients
How COVID-19 Spreads
Steps to Prevent Illness
What to Do if You Are Sick
Symptoms
Frequently Asked Questions
People at Risk for Serious Illness from COVID-19

Your local county and state health department will also have more information specific to your community.

Per the CDC, older adults and/or people who have a serious chronic medical condition such as heart disease, lung disease, diabetes, or immune system deficiencies are considered to be higher risk and should take additional precautions. Guidance from the CDC and other public health authorities remains consistent that maintaining good personal hygiene throughout each day is critical to reducing your risk of Coronavirus infection:

In addition, it is recommended that people avoid unnecessary travel. If the Coronavirus is spreading in your community, social distancing by avoiding large gatherings and staying home may also be an important strategy. Additionally, the CDC suggests that if you spend time in public, you should avoid crowds as much as possible, avoid sick people, limit close contact with others, and adhere to good hygiene practices.

The CDC recommends taking basic steps to plan for the possibility of an extended stay at home, should this become necessary. Specifically, it recommends that you:

If you experience fever, cough, shortness of breath, or other unexplained new symptoms, contact your physician office to discuss with a healthcare professional. The PHP Medicare customer service line is also available to help answer any additional questions you may have about your health plan.

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